FREQUENTLY ASKED QUESTIONS

Where is GoStorage located?
GoStorage is conveniently located at 21321 Telegraph Rd, Southfield, MI 48033, near the intersection of Telegraph Road (US-24) and 8 Mile Road (M-102). Our facility is easily accessible from Redford, Northwest Detroit, Farmington Hills, Lathrup Village, Oak Park, and surrounding Metro Detroit communities.

What are the office hours?
Our office is open 9:00 AM to 7:00 PM Monday through Friday and 10:00 AM to 5:00 PM on Saturday and Sunday.

What are the access hours?
Facility access is available 9:00 AM to 7:00 PM Monday through Friday and 10:00 AM to 5:00 PM on weekends.

How do I rent a unit?
You can conveniently rent a storage unit online or contact our team at 248-581-8830 for assistance selecting a storage solution.

What documentation do I need to rent a unit?
A valid form of identification and required rental information are generally needed to complete your rental. Contact GoStorage for current documentation requirements before renting.

How do I pay my storage bill?
GoStorage offers online bill pay for convenient account management. Contact our team if you need assistance with your payment or account.

Am I required to store long-term?
GoStorage offers flexible storage options, so you can choose a rental period that fits your needs. Whether you need storage for a short-term move or longer-term use, our team can help you find the right solution.

What am I not allowed to store?
For safety and security, prohibited items generally include hazardous or flammable materials, explosives, illegal substances, perishable food, and other items restricted by the facility's rental agreement. Contact GoStorage for a complete list of prohibited items.

What unit size do I need?
The right storage unit depends on what you're storing. GoStorage offers a variety of storage options, including climate-controlled and drive-up units. Consider the number and size of your belongings, and our team can help you choose an appropriately sized space.

What storage options do you offer?
GoStorage offers climate-controlled storage, temperature-controlled storage, drive-up storage, interior storage, ground-floor units, and upstairs storage. We also provide outdoor parking for RVs, boats, trailers, and vehicles, along with truck rentals and convenient shipping services.

What security features do you offer?
GoStorage is committed to providing a clean and secure storage environment with security cameras and fenced and gated access. Our professionally managed facility is designed to provide customers with added confidence when storing their belongings or vehicles.

What We Offer?

  • Climate-Controlled Storage — Protect temperature-sensitive belongings with a comfortable, controlled storage environment.
  • Drive-Up Storage Units — Load and unload with ease by driving directly to your storage unit.
  • Outdoor RV, Boat, and Vehicle Parking — Convenient outdoor parking for RVs and recreational vehicles.
  • Truck Rentals — Convenient truck rental options to help make moving and transporting belongings easier.
  • Shipping Services — Take advantage of convenient packing and shipping services through the on-site The UPS Store.
  • Business Services — Access a convenient Business Center and Conference Room for your professional needs.
  • Boxes & Packing Supplies — Find essential moving and packing supplies for preparing your belongings for storage or shipment.
  • Online Rentals & Bill Pay — Rent a unit, manage your storage account, and make payments conveniently online.
  • Secure Storage Facility — Enjoy added peace of mind with security cameras, fenced and gated access, and professionally managed storage spaces.